Digital Accessibility & Accommodations for People with Disabilities

AccessAbility Officer is committed to ensuring people living with disabilities can equally use and shop  at AccessAbilityOfficer.com. We don’t just believe disability inclusion is the right thing to do. It makes good business sense.

Goals and Commitment to Digital Accessibility

We understand accessibility is a journey and an on-going commitment. With this in mind, We are taking the following steps, actions, and deploying the subsequent resources required to achieve our two primary disability readiness and digital accessibility goals:

  1. Achieve and maintain WCAG 2.1 AA compliance; and
  2. ensure AccessAbilityOfficer.com is the most functionally accessible and usable experience for people of all abilities.

Digital Accessibility Effort

Comprehensive digital accessibility testing. Manual and automated accessibility testing by digital accessibility experts combined with manual usability testing by people with disabilities reliant on assistive technology helps ensure the AccessAbility Officer website is accessible for people of all abilities.
Remediation Implementation. Accessibility technical experts fix accessibility bugs when found while helping programmatically re-structure and optimize the website for accessibility and universal design.
On-going Monitoring and Maintenance. Weekly and monthly accessibility tests across entire website with a focus on new content makes sure the AccessAbility Officer website is compliant and stays accessible for all.
Integrating People with Disabilities. The majority of AccessAbility Officer team members are people with disabilities reliant on assistive technology like screen readers, magnification, and others. Incorporating manual tests from people with severe disabilities helps us ensure we are inclusive of the needs of everyone while providing an intuitive, usable, and accessible shopping experience for all customers.

Dedicated Support for Digital Accessibility

We have a team dedicated to supporting customers with disabilities facing any difficulty with using the website. Email our disability support team at ADA@AccessAbilityOfficer.com

Known Accessibility Issues

Elementor Logo

In page links don’t work correctly

Ticket number = TS1BGWF6WOSB

Repro steps:

  1. Open Vocational Rehabilitation Job Training & Certification Programs
  2. Navigate to and active the in page link “Certified AccessAbility Testing (CAT) Program”
  3. note page scrolls and you can see the next link is “Self-Paced” – Press the Tab key to move to that link

 

Result – page is scrolled back to the top as focus moves to the second in page link in the list “Accessibility@Work”

In page links are not moving the programmatic focus.  They scroll the page for visual mouse users, but focus isn’t moved to allow a keyboard user to navigate from the anchor down.

First reported on 9/19/2023

Last update on 9/27/2023 “I understand that you’re currently facing accessibility issues on your website. I want to assure you that our developers are aware of this issue. While I don’t have an exact timeline for when this will be resolved, I recommend keeping an eye on our changelog​ to stay informed about the latest updates and improvements. I apologize for any inconvenience this may have caused you.”

Elementor Logo

L2 menu has incorrect syntax

Ticket number = TSFOPD64DAR0

Repro Steps:

  1. Open AccessAbility Officer homepage
  2. Navigate to and expand “Training”

 

Result – Accessibility violation with the Level 2 menu options, UL having a role=”Group” orphans the LIs – Menu/menu items.  Screen readers announce “group” without context.  Microsoft Accessibility Insights for Web can detect this if the menu is forced open before running.

First reported on 9/19/2023

Last update on 9/27/2023 “I understand that you’re currently facing accessibility issues on your website. I want to assure you that our developers are aware of this issue. While I don’t have an exact timeline for when this will be resolved, I recommend keeping an eye on our changelog​ to stay informed about the latest updates and improvements. I apologize for any inconvenience this may have caused you.”

Image Descriptions

AccessAbility Officer

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