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Digital Accessibility Audits

Certified experts and testers with disabilities deliver prioritized reports, remediation roadmaps, and code-level fixes for all the compliance violations that other scanners, AI tools, and sighted testing teams miss.

Trusted by organizations serving millions of Americans nationwide.

  • City of New York
  • New York State DMV
  • City of Chandler, Arizona
  • City of Tempe
  • Midpeninsula Regional Open Space District
  • City of Meridian, Idaho
  • City of Minneapolis
  • City of Plano
  • SEAS Education

When’s your digital accessibility deadline?

Title II ADA and Section 504 digital accessibility compliance deadlines for 2027 and 2028, by sector and organization size
Who 2027 deadline 2028 deadline
Public education: schools and colleges April 26, 2027 Applies to every institution No 2028 date Education has one deadline
State and local government April 26, 2027 Entities serving 50,000 or more people April 26, 2028 Smaller entities and special district governments
Healthcare and human services May 11, 2027 Organizations with 15 or more employees May 10, 2028 Organizations with fewer than 15 employees

Comprehensive Audits can take 5 weeks or more, depending on the size, complexity, and number of assets. The average WCAG 2.1 AA compliance transition takes over 12 months.

Not sure where to start? A comprehensive audit is often the right first step.

Built for organizations that serve the US

Here’s how WCAG compliance impacts your organization.

Participants at an AccessAbility Officer testathon during the National Federation of the Blind national convention, working at laptops along a conference table. Several are using headsets and earpieces for screen readers. Testing Manager Liam Colburn observes over a participant's shoulder.

State and Local Government

Title II compliance with WCAG for local governments means every resident can search and apply for jobs, pay their utility bill, start a business, apply for permits, review maps, participate in community events, and more.

Why do our government customers love engaging with our testers with disabilities? We authentically represent the residents they serve!

Higher Education

Title II compliance with WCAG for education institutions means the recruitment, application, and enrollment process, LMS courses and course materials, and third-party vendor applications and portals are accessible to all students, staff, and faculty.

Why do our education customers love us? We minimize accessibility accommodation requests, remediate PDFs for compliance on demand, and make scaling digital accessibility compliance possible.

Healthcare

Section 504 compliance with WCAG means scheduling appointments online, electronic intake forms, statements and records, paying bills, patient portals, and telehealth platforms are accessible to everyone, even the most vulnerable, aging, and disabled populations.

Our healthcare customers love how we represent their diverse patient population, authentically confirming their disabled patients can actively participate in their healthcare journey.

A blind man working at a desk with multiple laptops and a keyboard.

What does a digital accessibility audit involve?

  • Automated and Manual Testing

    We start with automated testing using world-class accessibility software to find and fix common accessibility issues fast. Then our trained and certified expert manual testers find the issues automation misses, because most WCAG success criteria cannot be detected or verified by automation alone.

  • Critical User Journey Analysis

    It is not widely known that pages with zero automated violations and that use accessibility overlays can still have major accessibility violations that block keyboard, screen reader, and other assistive technology users. We integrate trained and certified manual testers with and without disabilities to test and validate the complete user journey, like applying for benefits, registering for classes next semester, scheduling doctors' visits, and submitting electronic intake forms.

  • Assistive Technology Testing

    Over 75% of our manual accessibility testing is completed by people with disabilities who rely on screen readers, magnification, and keyboards in their daily life. Unlike other companies, we don't rely on people without disabilities to ensure you're WCAG compliant and accessible to people with disabilities who rely on assistive technology.

  • Prioritized Roadmap to Fix Violations

    Accessibility audit reports aren't just actionable, they're prioritized roadmaps with code-level guidance on each WCAG violation logged. Overwhelming you with hundreds of compliance violations in complicated reports doesn't help anyone. We actually want you to fix the compliance violations we find, because those violations are the things significantly affecting other people like us, people living with disabilities.

  • Accessibility Remediation & Support

    After we deliver the audit, we take time to ensure you have the remediation support you need. Our technical experts are the best at making complex things super simple. There is a learning curve with digital accessibility, which is why our trained, certified experts love to help you work through making fixes and removing all the compliance violations we found.

Our three types of audits

Not every website, mobile app, or software needs the same technical testing depth or remediation strategy. If you’re not sure, book a scoping call and we’ll recommend the best one for you, even if it’s a smaller audit.

Comprehensive Audits

A Comprehensive Audit is ideal for organizations undergoing digital transformations, launching new platforms, or preparing for a compliance deadline with documentation requirements, whether that is a city, a university, or a health system.

Duration:

Typically completed in 3 to 5 weeks, though large or complex projects may take longer.

Scope:

We evaluate all key assets, including websites, applications, documents such as PDFs and Word files, and third-party digital tools.

Deliverables:

A comprehensive remediation roadmap with a prioritized list of WCAG success criteria violations that includes code-level remediation guidance, violation reproduction steps, screenshots of issues detected, and disabled user insights.

Representative Audits

A Representative Audit focuses on high-traffic pages and critical user journeys. It's best for organizations with extensive digital footprints that need a defensible picture of where they stand.

Duration:

Usually completed in three weeks or less.

Scope:

Prioritizes your homepage, most-used features, and pages identified through your analytics data.

Deliverables:

Focused on your most essential content, you get a comprehensive remediation roadmap with a prioritized list of WCAG success criteria violations. This includes code-level remediation guidance, violation reproduction steps, screenshots of issues detected, and disabled user insights.

On-Demand Mini-Audits

This is rapid feedback, delivering you targeted answers in days instead of weeks. On-demand mini-audits are best for testing page updates, new features before launch, or validating an accessibility complaint.

Duration:

Completed in two business days.

Scope:

A single page, user journey, or component.

Deliverables:

A concise, prioritized report focused on the identified issues that includes code-level remediation guidance, violation reproduction steps, screenshots of issues detected, and disabled user insights.

Frequently asked questions on accessibility audits

What determines the cost of an accessibility audit?

There are four variables that determine the cost of an accessibility audit: the audit type, the number of digital properties in scope, the volume of documents such as PDFs, and the turnaround you need. A Mini-Audit of one page costs a small fraction of a Comprehensive Audit of an entire ecosystem. Book a scoping call and you will leave with a recommended audit type and a clear picture of what drives your price, with no obligation.

Does my organization have a legal deadline?

If you are a state or local government entity, including public schools and public higher education, ADA Title II requires WCAG 2.1 AA by April 26, 2027 for entities serving 50,000 or more people, or April 26, 2028 for smaller entities and special districts. If you are a healthcare or human services organization receiving federal financial assistance from HHS, including through Medicare and Medicaid, the Section 504 deadline is May 11, 2027 for organizations with 15 or more employees, or May 10, 2028 for smaller organizations.

Are automated accessibility tools enough to be compliant?

No. Automated accessibility tools and software cannot get you compliant alone; manual testing is required. Less than 50% of compliance violations can be detected by accessibility software and automated tools. Most success criteria require human judgment, which is why we only perform accessibility audits with world-class software, certified accessibility experts, and trained and certified disabled testers.

What do we receive at the end of an accessibility audit?

After we complete your digital accessibility audit, you receive a prioritized compliance report roadmap that documents each violation with the WCAG success criterion, reproduction steps, screenshots, user impact, and remediation guidance, including code-level suggestions. You also get a walkthrough with our team and validation testing after your fixes to make sure you have all the remediation support your team needs to become compliant, and stay there.

How long does an accessibility audit for WCAG compliance take?

On-Demand Mini-Audits complete in 2 business days. Representative Audits usually complete in less than 3 weeks. Comprehensive Audits are typically completed in 3 to 5 weeks, with large, complex projects possibly taking longer. Some organizations use multiple audit types concurrently across their asset portfolio. For example, some larger customers are building within sprint cycles while also updating and maintaining older assets, which call for different audit types to maximize efficiency and cost.

Know exactly where you stand on compliance.